Privacy Policy

This privacy policy has been compiled to inform and serve those customers of Service Cleaning who may be concerned about exactly how their personal information may be used online. Please read this privacy policy carefully in order to obtain a clear and accurate understanding of how we collect, use, protect and/or otherwise handle your personal and personally identifiable information according to our guidelines.

Information Collected

When using or ordering from our website, we may ask you for a number of personal information. This can include (but is not limited to):

  • Name
  • Email Address
  • Mailing Address
  • Phone Number

Whenever you interact with our site and service, the servers at Service Cleaning will also keep an activity log. This is unique and will include information such as your IP address, time and date of access, the pages visited and used, language used, and the type of browser you are using. Generally speaking, the only way we collect personal information is if you provide it to us on a voluntary basis.

How We Use Your Information

The information which is collected and that you have provided is normally used to follow up calls, technical support, promotion update & status offered by Service Cleaning.

From time to time, it may also be necessary to share some of your information with our Customer Relation and Technician for the purposes of technical support and follow up calls. We may also invite you to participate in surveys or contests. This is totally voluntary and you have the choice whether or not to disclose any personal information, which could include any of the items listed above. By accepting any of promotion, you are authorising the use of your name and likeness for advertising and promotional purposes. There will be no additional compensation for said use, unless prohibited by law. We will not sell, lease, share or rent your personal information unless specified in this Privacy Policy.

Cookies

We do use cookies, If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Information Security

The Service Cleaning site has taken active measures to secure and protect the security of all your information. Every piece of data and information obtained is immediately stored in a password protected database. The database itself is secured behind an active, state of the art firewall which supports SSL Version 3 and 128 bit encryption.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

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